Refund Policy
Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges once a file has been downloaded or delivered.
However, we will consider refunds under the following conditions:
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You purchased the same item more than once by mistake
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You experience technical issues that cannot be resolved after contacting support
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The file is corrupted or does not match the description (proof must be provided)
If you believe you are eligible for a refund, please contact us at support@24template.com within 7 days of purchase.